Dependable IT is the Managed Services
division of Dependable HomeTech; a wholly
owned subsidiary of
Creative Vistas Inc.
Founded in 1997 with Rogers Cable Inc. and Cogeco Cable as our first customers,
Dependable IT / Dependable HomeTech has become a leader in the service
industry. The business began by providing on-site technicians contracted to Rogers
and Cogeco to perform cable modem installations and configuration of software on
customer PC's to enjoy high speed Internet. Immediately, Dependable HomeTech
began providing all onsite service work for Rogers and Cogeco's customers who
needed tutorials or were experiencing hardware and software related problems.
In 2001 we launched our own technical call centre to support customers over the
phone, and onsite across Southern Ontario. The business continued to grow and by
2002, Dependable IT / Dependable HomeTech had expanded its range of services
to include outsourced sales, outsourced call centre support, onsite computer
service and small to large scale computer networking.
In 2007 we grew to eight locations throughout Ontario, as well as two entries into
the US. With over 700 employees, we have truly been able to position ourselves as the leader in digital technology –
for both home and business environments.
With a wide range of commercial and
residential technical support, exceptional customer service driven help desk
solutions, and continued new and exciting products and services in the area of
digital technology, we continue to offer high level professional installation and
support to meet all our clients' needs.