Services
- White Label Tech Support, Customer Service and Sales
Augment your existing center or avoid the costly route of having your own call center by increasing hours of operation and reducing the overhead.
- Break Fix Remote Support
First class customer care
techs offer remote support anywhere, anytime.Give us a call today for all of your support needs 1.888.554.7237
- Dispatch/Helpdesk
Managing service tickets, SLA’s and exceeding customer expectations are all elements of highly effective dispatch and helpdesk teams. Set yourself apart from the competition.
- Maintaining and Raising
the Standard of Excellence
Quality Assurance (QA) Programs assure that employees demonstrate their commitment to continuing competence and quality improvement. We work with you to build a realistic QA program to achieve your customer service goals.
- The 24/7 Receptionist of the Future
Your customers will be greeted by a live receptionist 24/7, that can provide general information about your company, the products and services you offer or simply take a message or booking appointments.
About Us
Founded in 1997, the Company provides organizational efficiency, productivity, growth, and profitability with results that are measurable.
We are passionate about our clients, their customers, our employees and our community. Our working environment is collaborative, full of team spirit, flexible and supportive.
Increasing your brand loyalty is the core goal of our services. We use technology to create an efficient experience while increasing productivity.
Careers
We develop our team for opportunities for advancement and reward exceptional performance that drives our success.
- Amazing team of coworkers and support staff
- Fun & appreciative work culture
- Monthly performance based bonus
- Medical, dental and vision benefits after 6 Months
- 10 Days Vacation per year after 6 months
- Paid Training
We promote from within; advance your career through your hard work!
Or email your resume to resumes@dependableit.com.
“Dependable IT are great partners who understand our business and treat our customers as their own”
Peter Van Hezewyk | Sr. Director, Customer Experience Ontario,
Cogeco Cable
Message Us
Send us a message!
Technical Support:
1-888-554-7237
Corporate Inquiries:
365-677-0101
Customer Inquiries:
info@dependableit.com
Employment Opportunities:
resumes@dependableit.com