Contact Centre Services that deliver outstanding omnichannel experiences.
Even the most basic IT issues can balloon out of proportion and eat up valuable time, affecting your bottom line and stunting business growth. Allow us to bear the load of designing, implementing, managing and supporting your IT and cybersecurity infrastructure so you can focus on the important day-to-day operations that make your business the success it deserves to be.
Contact Centre Services Snapshot
Deliver top-shelf Customer Experiences with our range of Contact Centre Services, expertly delivered and managed by qualified experts in the field, saving you money, extending operational hours, and improving the quality of sales, service and support you offer your customers.
Tech Support, Customer Service & Sales
Augment your existing center or avoid the costly route of having your own call center by increasing hours of operation and reducing the overhead.
Break Fix Remote Support
DIT can help you in real-time, 24/7. We use state-of-the-art technology to securely access your device, wherever you are and have it fixed with little down time.
Dispatch and Helpdesk Support 24/7
DIT can deploy highly effective dispatch and helpdesk teams to manage service tickets, SLAs and exceed customer expectations.
Raising the Standard of Excellence
Our Quality Assurance (QA) program ensures that employees demonstrate their commitment to continuous competence and quality improvement.
The 24/7 Receptionist of the Future
Your customers will be greeted by a live receptionist 24/7, that can provide general information, take messages, and book appointments.
Join the Conversation and Engage with Your Customers
Grow sales and service customers through social media platforms, run ad campaigns to drive traffic to your website and increase your audience.
Our Technology Partners
