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Helpdesk Services

Dispatch and Helpdesk Support 24/7

Technology advisors to assist end-users with day-to-day services for technology purchases.

Dispatch and Helpdesk Support 24/7

Managing service tickets, SLA’s and exceeding customer expectations are all elements of highly effective dispatch and helpdesk teams. DIT Agents are experienced friendly and dedicated to earning your customers loyalty to your brand. Regardless of the end users’ preferences — phone, email or text — DIT is always on standby.

Helpdesk Services

Deliver a seamless experience to customers who need basic assistance regarding your company and the products and/or services you offer.

Manage Service Requests (Tickets)
Adhere to Customer SLAs
Increase Your Hours of Operation
Automate Routine Tasks
Personalized Technical Care
Omnichannel (Voice, Email, Text)

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