Our Key Drivers are:
- Delivering your brands promise to its customer, resulting in loyalty.
- Increasing First Call Resolution demonstrating to your customers that you care, and build their trust.
- Providing customer service that generates positive social media reviews and ratings for your brand.
- Increase your sales and ease the problem to resolution, improving your overall customer experience.
Established in 1997, Dependable IT is Located in downtown Hamilton, Ontario and employs over 200 unique, friendly and bright people! Our centrally located facility allows for direct access to senior executives, quick decision making and aggressive roll outs. Our culture is dynamic, engaging, challenging & rewarding!